We are committed to protecting your personal information and transparently explaining how we collect, use, and safeguard your data. This policy applies to all services and products offered by ShopXN.com.
We only collect information necessary to provide our services, improve user experience, and communicate with you.
When you use our services, we may collect:
When you visit our website, we may automatically collect:
We do not collect sensitive personal information such as financial account details or government IDs unless absolutely necessary for service delivery, and only with your explicit consent.
We use collected information solely for the following lawful purposes:
| Purpose | Data Types | Legal Basis |
|---|---|---|
| Providing & Improving Services | Contact info, project info, usage data | Contract performance, legitimate interest |
| Customer Support & Communication | Contact info, communication content | Contract performance, consent |
| Sending Marketing Communications | Contact info, usage data | Consent, legitimate interest |
| Website Analytics & Optimization | Usage data, device info | Legitimate interest |
| Complying with Legal Obligations | All relevant data | Legal obligation |
We commit not to use your personal information for any purpose not stated in this policy, unless we obtain your explicit consent or are required by law.
We highly value your privacy and only share your information under the following circumstances:
We may share information with technical service providers who help us operate our business, including:
All service providers must comply with strict data protection agreements and may only use data for purposes we specify.
We may disclose your information when:
In the event of a merger, acquisition, or asset sale involving ShopXN, your personal information may be transferred as part of the transaction. We will notify you before any such transfer occurs.
We do not sell, rent, or otherwise trade your personal information to third parties for their marketing purposes.
We use cookies and similar technologies to enhance your website experience, analyze site usage, and deliver personalized content.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Basic website functionality like navigation and secure areas | Session duration |
| Preference Cookies | Remember your settings and preferences (e.g., language) | Up to 1 year |
| Statistics Cookies | Help us understand how users interact with our website | Up to 2 years |
| Marketing Cookies | Track visitors and deliver relevant advertising | Up to 1 year |
You can control cookies through your browser settings:
Please note that disabling certain cookies may affect the proper functioning of our website.
Under applicable data protection laws (such as GDPR, CCPA, etc.), you have the following rights:
Request a copy of the personal information we hold about you.
Request correction of any inaccurate or incomplete personal information.
Request deletion of your personal information ("right to be forgotten").
Request restriction of processing your personal information.
To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.
If you believe our processing of your personal information violates data protection laws, you have the right to lodge a complaint with a supervisory authority. EU residents may file complaints with the data protection authority in their country of residence, workplace, or where the alleged infringement occurred.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, use, disclosure, alteration, or destruction.
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Generally:
While we implement reasonable security measures, no method of online transmission or electronic storage is 100% secure. We cannot guarantee absolute data security.
Our services are not directed to children under 13 years of age (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected]. If we discover we have collected information from a child without parental consent, we will take steps to promptly delete that information.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
When we make material changes to this policy, we will:
Your continued use of our services after this policy is updated constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your information.
You can view the version history of this policy in our GitHub repository.
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please feel free to contact us.